Discount
7582 Clairemont Mesa Blvd. San Diego 92111
FREE* Ground Shipping on orders over $150 for the month of November
*continental U.S. only
Have questions? Call us!
San Diego: 858-560-8877
1-800-275-7574

M-F: 9-6 Sat: 9-3 Sun: Closed
*See Holiday hours under find our store tab
  Search:      Advanced search   Find Our Store

 
    Categories















    Your cart
  
Cart is empty
  

View cart
Checkout


    Help
About us
Contact us
Store Hours & Location
Privacy statement
Terms & Conditions
Recover password
Site Map
Shipping & Billing Info
Recommended Links


    Authentication
Username

Password

Login
Register



  Rack-It :: Help zone

  Terms & Conditions

Return Policy


Rack-It will refund to the original purchaser the full amount charged less a 15% restocking fee (unless Rack-It was at fault, then no fee will be charged), for most items if returned in new condition within 30 days of purchase. New condition means merchandise that is unused, in the original box, and includes all packaging, manuals and accessories. The value of missing and/or damaged items will be deducted from the credit amount of a return. Proof of purchase is required for all refunds or exchanges. Products shipped back to Rack-It without a return authorization will be not be accepted. For a return authorization please contact us with your original order number. Shipping/Handling costs are not refundable. It is the original purchaser's responsibility to ensure that returns are adequately packaged, insured, and tracked. All shipping costs are the responsibility of you the customer. Returns purchased during designated free shipping programs will be charged the current outbound ground-shipping price for items returned. Closeout items are non-exchangeable and non-returnable.

Typographical Errors


While Rack-It puts great effort into providing accurate prices, descriptions and images for the products we sell, we do not guarantee 100% accuracy. Rack-It reserves the right to either honor incorrect prices or cancel any orders containing a product with price errors.

Oder Acceptance Policy


Any order confirmations do not signify our acceptance of an order. Rack-It reserves the right to cancel any order or require additional information before processing any order.

Defective Items


In most cases, Rack-It will not be responsible for items with defects. The manufacturer of the item can take care of any defect or warranty issues more quickly than we can. If you need assistance with this process or have additional questions, please feel free to contact us.  
 
 
Thule Fit Guide | Yakima Fit Guide
Thule Fit Kits | Yakima Q Clips

Copyright © 2001-2014 Rack-It